all-canadian

materials sourced from only canadian companies

vegan & cruelty-free

100% vegan, and free from parabens and phthalates

sustainable

sustainability is at the heart of everything we do. learn more!

chevron_left chevron_right
bubbly reed diffuser
bubbly reed diffuser
bubbly reed diffuser

got a question?

can’t find the answer you’re looking for? visit our FAQs or send us a message!

what are parabens and phthalates?

parabens are artificial preservatives often found in cosmetics, and phthalates are groups of chemicals commonly found in countless products, such as soaps, shampoos, toys, perfumes, etc. typically, they act as a plasticizer... ew.

since the scientific community is still unsure of all the possible side effects of prolonged exposure to both chemicals, we've decided not to use them in our candles. we want to keep Alben Lane candles as safe as possible for people, pets and planet!

how long will my order take to get to me?

this depends on where you are! typically, it takes between 2-4 days for us to process your order internally depending on lots of factors (like the time of year, day of the week, etc.). this does not include the time it takes for our carriers to get your package to you—these are listed below.

there are only two of us, and we do everything we can to get your orders to you as soon as possible!

here are our standard times:

  • local delivery: 3-6 days post-order
  • eastern canada: 1-3 days once fulfilled
  • western canada: 3-6 days once fulfilled
  • united states: 3-6 days once fulfilled

note: these are just estimates and may not reflect all shipping times.